Common Login Issues**

Category: **Troubleshooting**

1. **Issue**: I can’t log in to my account.2. **Solutions**:- Ensure you’re using the correct email and password.- Check your internet connection.- Clear your browser's cache and cookies.- Try a diffe...

Refund Policy**

Category: **Policies and Procedures**

1. **Overview**: Understand our refund policy and eligibility criteria.2. **Details**:- Non-eligible refunds:

How to Create a Support Ticket**

Category: **Getting Started**

Step 1: Visit Your Support Desk. - Step 2: Click on **Submit a Ticket**.- Step 3: Fill out the form with your issue details (e.g., subject, description, attachments).- Step 4: Click **Submit** and che...

How to Update Your Account Information**

Category: **Accounts and Billing**

Step 1: Log in to your account at Your Account Login.  - Step 2: Navigate to **Account Settings**.- Step 3: Update your information (e.g., email, password, payment details).- Step 4: Click **Save Chan...

How to Upload Files/Screenshots with Your Ticket**

Category: **Technical Support**

1. **Overview**: Attachments like screenshots can help us resolve your issue faster.2. **Steps**:- Step 1: While creating a ticket, scroll to the **Attachment** section.- Step 2: Click **Choose File**...